Returns & Exchanges
At Lusso, we stand by the performance and quality of our athletic gear. If you are not completely satisfied with your purchase, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your items in their original packaging with all tags attached, ensuring the gear is clean and in sellable condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect your gear, your refund or exchange will be processed within 5-7 business days.
